Our Terms and Conditions

1. Introduction

Welcome to TENASSI Bespoke Tailoring (“TENASSI”, “we”, “our”, “us”). By accessing or using our website www.tenassi.in, you agree to be bound by these Terms & Conditions.

2. Services

TENASSI provides bespoke tailoring services including consultations, custom garment creation, fittings, and alterations. All garments are made to order based on individual measurements and preferences.

3. Appointments

• Appointments are subject to availability.
• Customers are encouraged to arrive on time for scheduled appointments.
• Rescheduling or cancellations should be communicated in advance.

4. Pricing & Payments

Prices for bespoke garments are communicated during consultation and may vary based on fabric selection, design complexity, and craftsmanship. Payments may require an advance to initiate the tailoring process.

5. Alterations & Fit

TENASSI takes great care to ensure precise fit. Reasonable alterations related to fit are included within the agreed scope. Additional changes requested beyond the original design may incur extra charges.

6. Cancellations & Refunds

As all garments are custom-made, cancellations once production has commenced may not be eligible for refunds. Refunds, if any, are at the sole discretion of TENASSI.

7. Intellectual Property

All content on this website, including text, imagery, logos, and design, is the property of TENASSI Bespoke Tailoring and may not be used or reproduced without written permission.

8. Limitation of Liability

TENASSI shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

10. Changes to Terms

TENASSI reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Mumbai, Maharashtra.